Our commitment to quality is a defined, detailed and delivered promise which is kept for every tablet, capsule and dry powder sachet of every batch.

We work on quality from various aspects that are put down with elaborate purpose and in practical steps. A strict adherence to these guidelines has helped us achieve consistency in formulating.

 Quality Policy

“Our vision is to make superior quality healthcare products affordable and available to humanity, globally. We commit ourselves to imbibing Good Manufacturing, Laboratory, Storage and Distribution Practices to ensure Product Quality, Patient Safety and Data Integrity. We also pledge to save the planet and help our society thrive.”

 

Quality Management Procedures, Standard Operating Procedures and Standard Testing Procedures form the concrete framework of our Quality Management System (QMS). Through these guidelines, and through standardised practices, we manifest the Quality Policy. A rational and inclusive arrangement of each step makes the process smooth and ensures a consistent and controlled output.

 
Quality Management
Procedures

Sets Quality Pre-requisites at the Organisational Level

Standard Operating
Procedures

For Consistent and Predictable Quality of Products and the Processes

Standard Testing
Procedures

Analytical and Verified Steps to Test Products at Every Stage. The management proactively sponsors all the QMS initiatives like personnel training and the implementation part is taken care of by the Quality Assurance (QA) department.

 
 

The management proactively sponsors all the QMS initiatives like personnel training and the implementation part is taken care of by the Quality Assurance (QA) department.

 

The QA department designs and maintains QMS for the company. It identifies the general and specific issues of the organisation and is involved in continuous improvement through preventive and corrective actions. While conducting stringent audits periodically, it enables the comprehensive, adequate and effective implementation of the QMS. Responsibilities of the QA department include:

 

 

QMS


QMS


Creating & Maintaining QMS

Training


Training


Training Personnel on
QMS – New Employee Orientation and Periodic Reinforcement Trainings

Adherence


Adherence


Ensuring Adherence to QMS by all the Departments

 

Reporting any Non-conformance


Reporting any Non-conformance


Reporting any Non-conformance

Corrective Actions


Corrective Actions


Corrective Actions – Recommending Solutions to Quality Issues and Following Up Issues to Resolution

Preventive Actions


Preventive Actions


Preventive Actions – Proactive Action to Prevent the Occurrence of Quality Issues

 

Controlling Non-Conforming Products


Controlling Non-Conforming Products


Controlling Non-Conforming Products Until Corrective Action

Feedbacks


Feedbacks


Providing Periodic Feedbacks to Management on Quality Status

Managing Complaints


Managing Complaints


Managing Complaints & Recalls

 
 

From raw material induction to in-process testing to finished product testing, Quality Control department plays an important role at every stage of the product life cycle. The identity, purity, stability and potency of the products is established and ensured through rigorous adherence to predetermined specifications of globally approved Pharmacopeia (USP, BP and IP). Responsibilities of the QC department include:

 
Conducting physical, chemical and microbial tests on materials and products
Issue Certificate of Analysis (CoA)
Maintain equipment and resources in validated/qualified status